Wes and Michael showed up promptly and they were professional and great at diagnosing my plumbing problems and communicating to me about the situation, the options and the cost. I have never been so pleased with a plumbing experience in my 30+ years of homeownership.
Response from Southside Plumbing, INC:
Aww. We are honored by your reply. You made the teams day brighter. If you need any help or have any questions, please don't hesitate to give us a call!
Overall Experience
Quality
Price
Convenience
Clean out the baffle tee in the kitchen and snaked and cleaned out their master bathroom sink.
Plumbing Repairs: Addressed a leaking kitchen faucet by identifying a worn-out seal as the cause. Replaced the faulty part and inspected all connections, restoring proper function and preventing further leakage or water waste.
Sump Pump System Repair: Replaced a faulty float switch and cleared a clogged discharge pipe in the sump pump system. These critical repairs restored full functionality, preventing potential basement flooding during heavy rain.
Tankless Water Heater Installation: I installed a high-efficiency tankless water heater, ensuring secure gas and water connections. The system now provides on-demand hot water, reduces energy usage, and delivers long-term savings for the homeowner.
Annual service on tankless Navien water heater. Descaled heat exchanger using vinegar solution circulation method. Cleaned intake filters which had accumulated significant dust. Checked all connections for leaks - none found. Confirmed proper gas pressure and venting. Unit is operating at factory specifications after service. Efficiency should be noticeably improved. Programmed recommended temperature settings for optimal performance and longevity.
Finished installing outdoor kitchen plumbing today. Set up cold/hot water lines with frost-proof fixtures, connected to main supply with appropriate backflow prevention. Installed proper drainage with p-trap and vent. All connections pressure-tested and holding. Customer requested additional hose bibb—will return next week to complete this addition. Area landscaping undisturbed.
Gas Line Repairs: The client reported a gas smell near their kitchen stove. I quickly located a small leak behind the appliance, repaired the compromised section of the gas line, and verified the entire system for safety and leak-free operation.
Installed new 50-gallon Bradford White water heater in Greenwood Village property. Removed old unit (11 years old) and properly disposed of it. Set up expansion tank and updated drain pan with direct line to floor drain. Ensured T&P valve correctly installed and tested. Updated gas connection with flexible code-approved connector. Verified proper venting. System functioning optimally with excellent recovery rate. Demonstrated temperature adjustment and explained maintenance requirements to property owner.
Water Heater Repair Service: Responding to a service call for a poorly performing water heater, I drained the tank and identified significant sediment buildup. I flushed and cleaned the tank to remove deposits, improving heating efficiency and extending the unit’s lifespan. This maintenance ensured a steady hot water supply and prevented premature failure.
Pressure Reduction Valve Installation: High water pressure was causing excessive wear on plumbing fixtures and appliances, leading to leaks. To mitigate this issue, I installed a pressure reduction valve (PRV) to regulate water pressure entering the property. This solution provided consistent, safe pressure throughout the home, preserving the plumbing system’s integrity.
Water Heater Installation Service: While inspecting an outdated water heater that was causing increased energy costs and an inadequate hot water supply, I recommended upgrading to a high-efficiency unit. I scheduled the installation, ensuring the homeowner would benefit from improved performance and lower energy consumption.
Backflow Preventer Installation Service: During the installation of a backflow preventer, I ensured proper alignment and secure integration with the existing plumbing system. After completing the installation, I conducted rigorous testing to confirm its effectiveness in preventing water contamination, guaranteeing the homeowner's water supply remained safe and protected.
Plumbing Installation: As part of a bathroom remodel, I installed a new toilet by carefully removing the old fixture and preparing the area. After securing the toilet flange and wax ring, I positioned the bowl and tank for stability. I completed the installation with proper caulking and water supply connections, ensuring a leak-free and fully functional toilet.
Tankless Water Heater Install: Arriving at a client’s home, I installed a modern tankless water heater to improve energy efficiency and maximize space utilization. After positioning the unit for optimal performance, I securely connected it to the existing water and gas lines, ensuring proper ventilation. Thorough testing confirmed consistent hot water flow, providing the client with a reliable and space-saving solution.
Set trim for shower in master bath and main floor bath. Installed faucets and drain assemblies in upstairs guest bath and main floor vanity. Installed emergency stops in main floor vanity.